Step 1: Discussing your brief
After you get in touch, we’ll meet up either virtually, on the telephone or face-to-face (when times allow) to talk about your requirements and run through your brief.
We’ll discuss, colour pallets, fonts and anything else required for your project.
It would be great to meet other members of your team, if I’m working alongside them for the duration of the project.
We’ll also discuss timescales, delivery methods and the budget for the entire project.
A deposit will be required at this point before work begins. This is a non-refundable deposit and will only be refunded if I am unable to complete your project for reasons within my control.
Step 2: I'll crack on!
I’ll get to work on your project based on our initial meeting and details from your brief.
If it’s a small project, you’ll hear from me once I’ve got the first draft completed. You’ll be invited to offer feedback and I’ll make any reasonable adjustments.
For larger projects, or projects that are ongoing, we’ll keep in touch regularly to discuss changes to ideas and I’ll share updates at points agreed in our initial chat.
Step 3: Final sign off, payment & delivery
When you’re happy with the final designs, I will invoice you for full payment of the project.
Once payment has been received, all relevant files to your project will be delivered by your chosen method agreed at our initial discussion.
Prices, amendments and refunds.
- Prices vary on a project-by-project basis. The cost of your project will be discussed at our initial discussion.
- Amendments are best made whilst I’m working on your project. Any amendments that are needed after final payment has been received will incur an extra charge.
- I hope you’re happy with my work on your project, I’m sorry but refunds aren’t available. If you are unhappy after final payment has been received, let’s talk and see how I can put things right.
- Deposits are non-refundable if there is an issue your end or you no longer require my services. This will only be refunded if I am unable to complete your project for reasons within my control.